Instances have altered and its really unhappy. BTW – Our flight to Madrid was with Iberia plus the experience was the whole reverse! The aircraft was dazzling, cleanse and contemporary and also the foodstuff options were being appetizing along with the attendants were mindful of food ingredients. Obviously it can be done appropriate!
I are actually looking to make connection with the airline for over an hour with no good results. what are my selections?
I traveled very not long ago on a single of the planes, I have generally been glad on the other hand, this experience left me Along with the query, “Why should really I use this airline?â€. I left L.A. to fly to Phoenix I had been returning house immediately after caring for my sister and required to get dwelling at the earliest opportunity for the reason that my partner was wounded in your own home. Prior to the aircraft remaining there were Computer system problems and whenever we landed the ramp wouldn’t open up we needed to be “towed †to another gate. “We did not disembark from your aircraft until eventually the last demand my following flight. I know that you'll find problems that manifest though the service was Less than criteria. At no time did anyone say we have been sorry, other than the pilot reported, “Perfectly I don’t understand what to say things happen, I guess sorry might be fantastic.
I've also penned about my baggage being scraped up and harmed…. I experience as If I'm because of some compensation, and a refund of $fifty for my vacation…. I'm a affected individual Girl, but I do hope somebody contacts me shortly about this….
Quite disappointed with AA. All through my journey to NORFOLK from ALBUQUERQUE this time all around on Military Orders – too many problems happened that I just can’t forget about and question why some insurance policies exist because they do. Commencing off, my luggage was not tagged effectively popping out of Albuquerque and did not make the transfer connection in DFW to ORF – 8 hour delay with luggage attending to me, which had my uniforms for the next day. Yes I bought my uniform in time, but only allowed for ~four hrs of snooze before reporting for duty following I drove to airport to get the bag. In addition to my DoD ID is currently not inside your system to allow for TSA pre-check…either one of these circumstances are certainly not an enormous deal and I can certainly neglect this stuff without needing to create a remark…the return excursion back again to ABQ is my motive. On my return excursion, my system was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed somewhat more than a single hour resulting in me to get a couple of 15 minute window for my link flight in CHARLOTTE to PHOENIX. After i saw this tight window, I attempted to work with The shopper service clerk with the gate in NORFOLK to have anything finished (i.e. notify gate in CHARLOTTE that someone on Military services ORDERS could be a tiny late and to hold gate to permit transfer – would have solved exactly what is about to occur)…considering that 15 minutes was in a few “thirty minute window†allowance for anything to become finished and that I would've time for making my transfer – she wouldn't or could not do everything for me.
three) Might five at HPN we experienced to discover chair…woman attendant couldn't push passenger up ramp onto plane, so he walked…..Whenever we arrived at ORD we had to search out chair at An additional gate….
I lately flew again from Raleigh Durham to LA airport. It absolutely was 5 hrs. Of misery for me to put up by using a crying twenty thirty day period old to the flight.
I have designed 3 attempts to Get in touch with purchaser service through email messages about a new Global flight during which I'd problems with not simply the popular seats that i did not acquire, but the Awful shopper service wherein my sister and I received. She was discriminated against for being to massive for being served food stuff since the tray couldn’t come down Therefore the flight attendant reported he couldn’t feed her. Whilst there have been open seats, and we could have been improved accommodated, instead we had been place close to the Home windows and caught there with toddlers.
At check in for flight 2356 my bag was considered by personnel as outsized. Put in size Examine & was 1 inch to tall . My gripe- my partner with identical bag was not ( diff coloration) asked to size Verify. observed a lot of clearly way too tall baggage previous Check out pt. your dropping $.
I have expended hrs on the cellular phone trying to untangle a blunder manufactured in building reservations with American Airlines online. Immediately after going through all of the methods in reserving a flight for my loved ones of three (Brian, Marcela & Lorenzo Hawk) and including my bank card no. to buy The three flights, I did not have a confirmation, but a window on my monitor that said “This web page can't be shownâ€. I took that to necessarily mean that the transaction did not go through, so I began all all over again with another vacation agency.
We flew Just about inside vision on the destination, and then the captain came on and explained which the technical concern was performing up, and in place of landing the place our location was, they required to flip back to get it serviced by men and women that might really make this happen.
We have already been frequent flyer clients for over thirty years, and one of many attractions for us to continue with your services will be the benefits you present to us and The great service We've generally had in a great number of journeys with AA. On Jan 29 2015, I known as AA en Español to help make arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A pleasant Woman Ana Maria helped me with many of the paper get the job done and I did buy all the extra bills with my Metropolis Credit Card foe my spouse and myself and Ana Maria told me that I will receive affirmation on my e mail, and gave me about the cellphone our two locator documents. Perfectly, now when I called all over again due to the fact we didn't get the knowledge on my e mail, we had been educated to our shock that only my spouse experienced reservation and there was nothing on document for myself!
That is with regard to flight 580 from charolet to Miami yesterday early morning, Once i initial acquired to my seat I felt it absolutely was just a multitude. There was soda spilled within the chair and arm rest. There was trash from the final flight in the back of the seat in advance of me. After i asked to acquire it cleaned up I had been supplied no response and I was remaining to take a seat within a sticky seat for anchor almost 3 several hours! This was the worst in plane practical experience I have ever acquired definitely.
I was on hold with reservations many times for extremely very long periods of time. Just one AA reservations and a single agent advised me it would Value me an extra $189.00 to fly out next morning then mentioned that flights had been booked up coming working day.